This qualification reflects the role of individuals in a variety of junior administrative positions who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision.

BSBWHS201	Contribute to health and safety of self and others
BSBITU307	Develop keyboarding speed and accuracy
BSBCUE301	Use multiple information systems
BSBITU314	Design and produce spreadsheets
BSBITU313	Design and produce digital text documents
BSBITU306	Design and produce business documents
BSBWOR301	Organise personal work priorities and development
BSBADM307	Organise schedules
BSBITU312	Create electronic presentations
BSBFIA304	Maintain a general ledger
BSBDIV301	Work effectively with diversity
BSBCMM301	Process customer complaints
BSBFIA303	Process accounts payable and receivable

Entry Requirements

• International students must have completed at least the equivalent of Year 12.
• The students must also have an IELTS score of 5.5 or equivalent (test results must be no more than
  2 years old).
• Students must be over 18 years of age at the time of admission.
• The preferred pathway for this qualification is BSB20115 Certificate II in Business or equivalent qualification.

Course Details

Gateway Business College (GBC) will use a combination of assessment methods and approaches which will involve collecting a range of evidence for ensuring consistency of competency. Written assignments which can include questions and answers, written reports, workbook activities and assignments. Observation assessments will include the demonstration of competencies for compliance to performance criteria and displays similar to the critical aspects of evidence and essential skills of the units. These assessments may include but are not limited to participation in group discussions, case studies, role plays, simulated activities and work placement. Project work will include the collection of evidence for learner’s portfolio. These portfolios may include forms, templates and resources produced, documents completed and handouts.

Course Conduct

The program will be delivered by Gateway Business College at their Burwood Campus. The course program will be conducted over 12 months. A students program is considered complete with a successful academic program of a determination of COMPETENT in 13 Units of competency.

Location

The program will be delivered by Gateway Business College for all UOC at Burwood Campus. The College has the necessary resources to complete the required training and/or assessment.

Learning Resources

Students will be provided with learning resource notes and assessment resources for each unit of competence as sourced and developed by Gateway Business College and other commercial sources.